This Privacy Policy governs the collection and processing of customers’ personal data by UNO Tech (“UNO Tech”, “we”, or “the Company”). It explains what we collect, how we use it, how we protect it, and the rights you have.
Effective date: September 01, 2025
1. Personal Data We Collect
During consultations or when you use UNO Tech services, we may ask you to provide certain information. Typical personal data includes: full name, email, phone number, address, and service-related details for consultation or discussion.
2. Purposes of Use
UNO Tech collects and processes personal data for one or more of the following purposes:
- Verifying identity and ensuring the security of customers’ personal data.
- Providing utilities and services; contacting you for consultation and information exchange.
- Sending newsletters about UNO Tech services and promotional programs (you can unsubscribe anytime).
- Customer care and after-sales programs following project delivery.
- Resolving issues arising from service or website usage.
- Handling complaints.
- Responding to requests and inquiries regarding our services.
- Complying with legal obligations and enforcing our agreements and policies.
3. How We Collect Personal Data
We may collect personal data in the following cases:
- When you submit registration requests or fill out forms related to UNO Tech services.
- When you contact UNO Tech (in person, by mail, phone, email, social media, or other channels).
- When our customer service team contacts you and you respond.
- When you submit personal information to UNO Tech or express interest in our services.
- When you interact with us through any other means (including our websites and applications).
4. How We Process Personal Data
Depending on context and requirements, UNO Tech may perform one or more of the following processing activities: collecting, recording, organizing, analyzing, verifying, modifying, disclosing, combining, accessing, retrieving, restricting, encrypting, decrypting, copying, sharing, providing, transmitting, transferring, deleting, or destroying personal data, or other related activities permitted by law.
5. Retention Period
We retain personal data as long as necessary to fulfill the purposes in this Policy, comply with legal, accounting, or reporting requirements, or resolve disputes and enforce agreements. When data is no longer needed, we delete, anonymize, or securely store it and isolate it from further processing.
6. Data Security
We secure personal data in accordance with applicable laws and UNO Tech’s internal data protection policies. Processing is conducted with your consent except where otherwise required by law. We do not use, transfer, provide, or share personal data with third parties without consent, unless required by law or necessary to provide our services (e.g., trusted vendors bound by confidentiality and data protection obligations).
7. Potential Risks and Unintended Consequences
We implement technical and organizational measures to enhance security; however, some risks may remain:
- Hardware or software errors during processing that may cause data corruption or loss.
- Security incidents beyond our reasonable control (e.g., sophisticated cyberattacks) leading to breaches.
- Users inadvertently exposing personal data due to carelessness, fraud, or malicious software; or voluntarily sharing information.
8. Your Rights and Obligations
8.1 Your Rights
- Right to be informed: Information about processing activities before processing, except where required by law.
- Consent: Agree or refuse consent to processing, except where otherwise required by law.
- Access & rectification: View and correct your personal data; contact us if you cannot update it.
- Deletion: Request deletion, except where retention is required by law or for legitimate business needs.
- Complaints & claims: File complaints, report violations, or initiate legal action as permitted by law.
- Compensation: Request compensation in accordance with law if UNO Tech violates data protection rules.
- Protection: Seek protection under applicable civil and other relevant laws.
8.2 Your Obligations
- Comply with applicable laws and this Policy when providing personal data.
- Provide accurate, complete, and truthful personal data as reasonably requested by UNO Tech.
- Cooperate with UNO Tech or competent authorities in the event of incidents affecting data security.
- Protect your own account and device security; promptly report suspected issues to us.
- Take responsibility for data you provide and any consequences from intentional or negligent disclosure.
- Respect and protect other individuals’ personal data.
- Regularly review UNO Tech’s published policies and updates related to personal data processing.
9. General Terms
UNO Tech may amend and update this Privacy Policy when necessary. We will post updates on our website and include the effective date. By continuing to use our services, you acknowledge that you have read, understood, and agreed to this Policy.
If you use a shared computer or device, log out after use to protect your information from unauthorized access.
UNO Tech will not intentionally disclose, sell, or share customer information for commercial purposes in violation of this Policy.
10. Third-Party Websites and Services
This Privacy Policy applies only to UNO Tech websites and services (www.unotech.vn).
It does not apply to third parties that place advertisements or link to our sites. We encourage you to review the privacy policies of external websites you visit.
11. Contact Us
If you have questions, requests, or complaints about this Policy or your personal data, contact us:
